Terms of service
Last updated: [DATE] | Version: [VERSION]
1 · Agreement and Eligibility
These Terms of Service (“Terms”) are an agreement between you and [LEGAL ENTITY NAME], a [STATE] [ENTITY TYPE] (“De/commission,” “we,” “us,” or “our”). You must affirmatively accept these Terms when prompted to use the platform. They apply when you create an account, start or join a listing, accept an invitation, or otherwise use the platform, to the extent permitted by law. You must be at least 18 and legally able to enter into a binding agreement. If you do not agree, do not use the platform. You must provide accurate, current information and protect your account access. Notify us promptly at david@decommissionmyhome.com if you suspect unauthorized access.
2 · What the Platform Does
De/commission is software for organizing real estate transactions, including listings, disclosures, pricing information, showings, offers, communications, forms, signatures, and transaction records. We are not a real estate brokerage, law firm, accounting firm, title company, escrow holder, or settlement agent. We do not act as your agent or professional adviser and are not a party to your real estate transaction. The platform does not provide legal, real estate, tax, or financial advice. Our actual activities and any obligations imposed by applicable law are not changed by these descriptions.
3 · Your Responsibilities
You are responsible for the information, documents, choices, and instructions you submit, and for reviewing them before relying on or signing them. Sellers are responsible for accurate property information and legally required disclosures, including disclosures that may remain relevant after closing. Buyers are responsible for the accuracy of their identity and offer information. All owners and other required parties must sign documents when required. On the seller's side, only the owners can accept, counter, or decline an offer, or sign as the seller; a broker on the platform cannot do these for them. Matters involving trusts, entities, probate, divorce, disputed ownership, or other complex circumstances should be handled with qualified professionals. You are responsible for deciding whether and how to use the platform, independently verifying important information, tracking deadlines in your signed agreements, and keeping copies of important documents. Platform estimates, public-record data, reminders, AI-generated content, and other automated outputs may be incomplete or inaccurate and should be independently checked.
4 · Brokers, Showings, and Fair Housing
You may invite a licensed real estate professional to participate. Brokers are responsible for maintaining required licenses and complying with applicable law, professional duties, brokerage policies, and MLS rules. Platform permissions control access to platform information only; they do not change a brokerage agreement, legal duty, or MLS listing. Removing a broker’s access does not terminate an outside agreement or remove a property from the MLS. We do not select, recommend, or vet brokerages for you, and we have no affiliation or referral arrangement with any brokerage. Any agreement with a brokerage is separate from these Terms. The brokerage bills you directly under that agreement; we do not collect or pass through brokerage fees, receive any share of them, or receive referral fees for connecting you with a brokerage. Our platform fee does not include brokerage fees. A broker’s participation on the platform does not itself establish a brokerage relationship or replace any separate written agreement required by law. Each broker and client is responsible for documenting their relationship as required by applicable law. Sellers manage showing availability, access, and buyer selection. All users must comply with applicable fair-housing and anti-discrimination laws and may not use the platform to discriminate unlawfully.
5 · Offers, Forms, and Electronic Signatures
The platform may record offers, counteroffers, revocations, signatures, and status updates. Screen labels and notifications are for convenience and do not determine whether a legally binding agreement exists. Contract formation, deadlines, revocation, and enforceability depend on the applicable law and the actual transaction documents and circumstances. Do not rely solely on platform status indicators or reminders. Where we email the other side that a notice or other document has been signed on the platform, we record it as delivered on the day it was signed (for an acceptance, the day of the last signature). We know when our email was sent, not whether it was read. Your contract decides how notice must be given; delivering a notice any other way is up to you, and you can record the day you delivered it. The platform may populate forms using information you provide. You are responsible for reviewing every form, field, selection, date, and term before signing or submitting it. Electronic signatures and records are subject to applicable law. We ask for your consent to receive records electronically at the start of your sale, and you can ask us for a paper copy. Documents uploaded from outside the platform are not reviewed by us for completeness, accuracy, or legal effect.
6 · Messages, AI, and Third-Party Services
Platform messages may be retained as transaction records and may not be editable or deletable after delivery. Do not send passwords, banking credentials, wire instructions, or sensitive financial information through platform messages. Do not upload or paste confidential communications with your lawyer; doing so may compromise confidentiality or privilege depending on the circumstances. Automated features may include a seller thinking partner, photo review, listing-copy drafting, checks or restatements of disclosure answers, and assistance relating to an offer. Their outputs are informational, may be inaccurate or incomplete, and must be reviewed before use. The Privacy Policy explains what information is sent to AI providers and how those features are used. Third-party services, including identity verification, payment processing for platform fees, electronic signatures, mapping, hosting, and public-record providers, may be governed by their own terms and privacy practices. We are not responsible for independent third-party services, but this does not exclude any responsibility that applicable law places on us.
7 · Fees, Access, and Records
Sellers pay a one-time fee of $599 per listing for platform access. The fee covers use of the platform for one property address for one year from payment. Buyers and brokers pay nothing. The fee is non-refundable if you withdraw the listing, the property does not sell, or you stop using the platform, except where required by law. If we are unable to make the platform available due to a failure on our part, we will refund the fee, subject to applicable law. Contact david@decommissionmyhome.com for help. If an offer is being accepted or the home is under contract when the one-year period ends, we will extend access to the relevant active transaction features until that transaction resolves, subject to technical availability and applicable law. Historical records may remain available for viewing or download under our Privacy Policy and retention practices, but we do not guarantee indefinite storage or availability. Closing an account does not immediately delete transaction records; the Privacy Policy explains the categories of information retained and the intended retention periods. You should maintain your own copies of documents you need. If we discontinue the platform, we will provide reasonable notice where practicable and, where technically feasible and legally permitted, an opportunity to download available transaction records before access ends.
8 · Payments and Wire-Fraud Warning
We do not receive, hold, process, or disburse earnest money, escrow funds, closing proceeds, or other transaction funds. Those funds must be handled by the authorized escrow, title, or settlement provider identified in your transaction documents. De/commission does not provide wire instructions. Independently verify all payment instructions by calling a trusted, previously verified phone number before transferring money. Treat any wire instruction claiming to come from De/commission as fraudulent.
9 · Acceptable Use and Suspension
Use the platform only for legitimate real estate activity in which you are a principal party or an authorized representative. You may not misrepresent identity or authority, use the platform unlawfully or discriminatorily, scrape or harvest data, interfere with the service, or test or bypass security without authorization. We may suspend or terminate access when reasonably necessary for security, suspected fraud, legal compliance, material breach, abuse, or discontinuation of the service. Where appropriate and lawful, we will provide notice. Closing your account or losing platform access does not cancel an outside real estate contract or brokerage agreement.
10 · Privacy and Communications
Our Privacy Policy ([PRIVACY POLICY URL]) explains how we collect, use, disclose, and retain information, the categories of information shared with transaction participants and service providers, and how to submit privacy requests. It is incorporated into these Terms and should be read alongside them. We send service-related emails and transaction notifications to your registered email address. We send text messages only after you opt in. You may withdraw consent using the methods provided in the message or your account settings, including replying STOP where supported. Message and data rates may apply.
11 · Disclaimers and Limitation of Liability
To the fullest extent permitted by law, the platform is provided “as is” and “as available.” We do not guarantee uninterrupted, secure, error-free service, accuracy or completeness of third-party data or automated outputs, or any particular transaction outcome. You remain responsible for verifying information and complying with your transaction documents. To the fullest extent permitted by law, De/commission will not be liable for indirect, incidental, special, punitive, or consequential damages, including lost profits, lost equity, missed deadlines, transaction delays, or a failed sale. De/commission’s total liability for claims arising from the platform or these Terms will not exceed the platform fee paid for the listing giving rise to the claim, regardless of whether the claimant paid that fee, or $100 if no platform fee was paid for that listing. These limits do not apply where prohibited by law and do not limit liability that cannot legally be limited. The scope and enforceability of these provisions depend on applicable law.
12 · Indemnification
To the extent permitted by law, you agree to indemnify and hold harmless De/commission and its officers, employees, and affiliates from third-party claims and reasonable costs arising from your uploaded content, your material misrepresentation or breach of these Terms, or your unlawful use of the platform. This obligation does not apply to the extent a claim results from De/commission’s own conduct for which applicable law does not permit indemnification.
13 · Changes and Termination
You may stop using the platform at any time. We may update these Terms by posting a revised version and date. We will notify active account holders of material changes before they take effect where required by law, and may require affirmative acceptance of material changes before further use. Changes will not retroactively alter rights or obligations under an already executed transaction contract. Continued use after updated Terms take effect constitutes acceptance only where permitted by law. Provisions that by their nature should survive termination—including applicable fee obligations, disclaimers, liability limits, indemnification, and dispute terms—will survive.
14 · Governing Law and Disputes
Colorado law governs these Terms, without regard to conflict-of-law rules, except where mandatory law requires otherwise. Before filing a lawsuit, each party will provide a written description of the dispute and allow 30 days for a good-faith attempt to resolve it. This informal process does not extend any deadline imposed by law unless the parties agree in writing or applicable law requires otherwise. Any claim not resolved informally must be brought in the state or federal courts located in Denver, Colorado, except that either party may bring an eligible individual claim in small claims court. This section does not limit rights that cannot lawfully be waived. If any provision is unenforceable, the remaining provisions remain in effect to the extent permitted by law.
15 · General and Contact
These Terms and the Privacy Policy form the agreement between you and De/commission concerning use of the platform and replace prior agreements on that subject, except for separate agreements that expressly apply. If these Terms conflict with mandatory law, mandatory law controls. Questions or formal notices may be sent to david@decommissionmyhome.com. Operator: [LEGAL ENTITY NAME], a [STATE] [ENTITY TYPE].